When is Data Delivered

Each web-hook can be configured to deliver data to an URL of your choice. Web-hooks are event driven.

Webhook payloads contain 2 broad sets of data:

  • Event Notification Payload - describes the type of notification, when it occurred

  • Event Data Payload - describes the specific event data (Booking Data, Customer data..etc)

The following table describes all events, triggers and expected Event Data Payloads that will be delivered when triggered.

Event
Trigger
Description
Event Data Payload

Bookings

Creation

Anytime a booking is created: online, channels, walk up, call center

Booking Data

Bookings

Amendment

Anytime a booking is changed.

Booking Data

Bookings

Cancellation

When a booking is cancelled: from your staff, call center, or OTA

Booking Data

Customers

Creation

At the time a new customer is created

Customer Data

Customers

Amendment

When an existing customer is changed

Customer Data

Customers

Removal

When a customer is removed from the platform

Customer Data

Check-In

On Check-in

When a customer is checked in or any ticket scan event

Check-In Data

Accounts

Creation

Anytime a new account is created

Account Data

Accounts

Amendment

When an existing account is changed

Account Data

Accounts

Removal

When an existing account is removed

Account Data

Contacts

Creation

When a contact is created

Contact Data

Contacts

Amendment

When a contact is changed

Contact Data

Contacts

Removal

When a contact is removed

Contact Data

Employees

Creation

When an employee is created on the platform

Employee Data

Employees

Amendment

Anytime an employee is changed

Employee Data

Employees

Removal

When an employee is removed from the platform

Employee Data

Package

Create

When a package is created on the platform

Package Data

Package

Amendment

Anytime a package is changed

Package Data

Package

Removal

Anytime a package is removed

Package Data

Activity

Create

When an activity is created

Activity Data

Activity

Amendment

Anytime an activity is changed

Activity Data

Activity

Removal

Anytime an activity is removed

Activity Data

Product

Create

When a product is created on the platform

Product Data

Product

Amendment

Anytime a product is changed

Product Data

Product

Removal

Anytime a product is removed

Product Data

Inventory

On Change

Anytime a service has its inventory updated by a employee through inventory management

Inventory Data

Last updated