When is Data Delivered

Each web-hook can be configured to deliver data to an URL of your choice. Web-hooks are event driven.

Webhook payloads contain 2 broad sets of data:

• Event Notification Payload - describes the type of notification, when it occurred

• Event Data Payload - describes the specific event data (Booking Data, Customer data..etc)

The following table describes all events, triggers and expected Event Data Payloads that will be delivered when triggered.

Event	Trigger	Description	Event Data Payload
Bookings	Creation	Anytime a booking is created: online, channels, walk up, call center	Booking Data
Bookings	Amendment	Anytime a booking is changed.	Booking Data
Bookings	Cancellation	When a booking is cancelled: from your staff, call center, or OTA	Booking Data
Customers	Creation	At the time a new customer is created	Customer Data
Customers	Amendment	When an existing customer is changed	Customer Data
Customers	Removal	When a customer is removed from the platform	Customer Data
Check-In	On Check-in	When a customer is checked in or any ticket scan event	Check-In Data
Accounts	Creation	Anytime a new account is created	Account Data
Accounts	Amendment	When an existing account is changed	Account Data
Accounts	Removal	When an existing account is removed	Account Data
Contacts	Creation	When a contact is created	Contact Data
Contacts	Amendment	When a contact is changed	Contact Data
Contacts	Removal	When a contact is removed	Contact Data
Employees	Creation	When an employee is created on the platform	Employee Data
Employees	Amendment	Anytime an employee is changed	Employee Data
Employees	Removal	When an employee is removed from the platform	Employee Data
Package	Create	When a package is created on the platform	Package Data
Package	Amendment	Anytime a package is changed	Package Data
Package	Removal	Anytime a package is removed	Package Data
Activity	Create	When an activity is created	Activity Data
Activity	Amendment	Anytime an activity is changed	Activity Data
Activity	Removal	Anytime an activity is removed	Activity Data
Product	Create	When a product is created on the platform	Product Data
Product	Amendment	Anytime a product is changed	Product Data
Product	Removal	Anytime a product is removed	Product Data
Inventory	On Change	Anytime a service has its inventory updated by a employee through inventory management	Inventory Data