When is Data Delivered
Each web-hook can be configured to deliver data to an URL of your choice. Web-hooks are event driven.
Webhook payloads contain 2 broad sets of data:
- Event Notification Payload - describes the type of notification, when it occurred
- Event Data Payload - describes the specific event data (Booking Data, Customer data..etc)
The following table describes all events, triggers and expected Event Data Payloads that will be delivered when triggered.
Event | Trigger | Description | Event Data Payload |
Bookings | Creation | Anytime a booking is created: online, channels, walk up, call center | Booking Data |
Bookings | Amendment | Anytime a booking is changed. | Booking Data |
Bookings | Cancellation | When a booking is cancelled: from your staff, call center, or OTA | Booking Data |
Customers | Creation | At the time a new customer is created | Customer Data |
Customers | Amendment | When an existing customer is changed | Customer Data |
Customers | Removal | When a customer is removed from the platform | Customer Data |
Check-In | On Check-in | When a customer is checked in or any ticket scan event | Check-In Data |
Accounts | Creation | Anytime a new account is created | Account Data |
Accounts | Amendment | When an existing account is changed | Account Data |
Accounts | Removal | When an existing account is removed | Account Data |
Contacts | Creation | When a contact is created | Contact Data |
Contacts | Amendment | When a contact is changed | Contact Data |
Contacts | Removal | When a contact is removed | Contact Data |
Employees | Creation | When an employee is created on the platform | Employee Data |
Employees | Amendment | Anytime an employee is changed | Employee Data |
Employees | Removal | When an employee is removed from the platform | Employee Data |
Package | Create | When a package is created on the platform | Package Data |
Package | Amendment | Anytime a package is changed | Package Data |
Package | Removal | Anytime a package is removed | Package Data |
Activity | Create | When an activity is created | Activity Data |
Activity | Amendment | Anytime an activity is changed | Activity Data |
Activity | Removal | Anytime an activity is removed | Activity Data |
Product | Create | When a product is created on the platform | Product Data |
Product | Amendment | Anytime a product is changed | Product Data |
Product | Removal | Anytime a product is removed | Product Data |
Inventory | On Change | Anytime a service has its inventory updated by a employee through inventory management | Inventory Data |
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