When is Data Delivered
Each web-hook can be configured to deliver data to an URL of your choice. Web-hooks are event driven.
Webhook payloads contain 2 broad sets of data:
    Event Notification Payload - describes the type of notification, when it occurred
    Event Data Payload - describes the specific event data (Booking Data, Customer data..etc)
The following table describes all events, triggers and expected Event Data Payloads that will be delivered when triggered.
Event
Trigger
Description
Event Data Payload
Bookings
Creation
Anytime a booking is created: online, channels, walk up, call center
Booking Data
Bookings
Amendment
Anytime a booking is changed.
Booking Data
Bookings
Cancellation
When a booking is cancelled: from your staff, call center, or OTA
Booking Data
Customers
Creation
At the time a new customer is created
Customer Data
Customers
Amendment
When an existing customer is changed
Customer Data
Customers
Removal
When a customer is removed from the platform
Customer Data
Check-In
On Check-in
When a customer is checked in or any ticket scan event
Check-In Data
Accounts
Creation
Anytime a new account is created
Account Data
Accounts
Amendment
When an existing account is changed
Account Data
Accounts
Removal
When an existing account is removed
Account Data
Contacts
Creation
When a contact is created
Contact Data
Contacts
Amendment
When a contact is changed
Contact Data
Contacts
Removal
When a contact is removed
Contact Data
Employees
Creation
When an employee is created on the platform
Employee Data
Employees
Amendment
Anytime an employee is changed
Employee Data
Employees
Removal
When an employee is removed from the platform
Employee Data
Package
Create
When a package is created on the platform
Package Data
Package
Amendment
Anytime a package is changed
Package Data
Package
Removal
Anytime a package is removed
Package Data
Activity
Create
When an activity is created
Activity Data
Activity
Amendment
Anytime an activity is changed
Activity Data
Activity
Removal
Anytime an activity is removed
Activity Data
Product
Create
When a product is created on the platform
Product Data
Product
Amendment
Anytime a product is changed
Product Data
Product
Removal
Anytime a product is removed
Product Data
Inventory
On Change
Anytime a service has its inventory updated by a employee through inventory management
Inventory Data
Recent Reservations
Last modified 8mo ago
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