Glossary

Term	Description
Supplier	The supplier on the Zaui platform you are connecting to
Reseller	You are the reseller, connecting to the supplier via the API
Webhook	A notification based on events that occur, and allows sending data, one-way, to a URL of your choice, upon that event
Event	An event which triggers a webhook request to be sent.
Bookings	A booking made on the platform which can consist of a package, activity or product, or any combination of these.
Accounts	An account is any company, organization or partner your tour company conducts business with. For example, hotels, online travel organization other tour companies, etc. Accounts can consist of 1 to many contacts.
Customers	A customer is the individual or group participating in the activity.
Contacts	A contact is an employee of an account (company). Contacts are members of accounts.
Employees	An employee works for your tour company.
Package	A package is a collection of activities or products sold to a customer.
Activity	An activity is a single attraction, activity or tour or transportation leg of journey.
Product	A product is a single merchandise item.
Platform	What we commonly call Zaui or a single Zaui instance
Service	Used interchangeably with a single activity component, which can be an attraction, activity, tour or transportation item.