# Glossary

| Term      | Description                                                                                                                                                                                                            |
| --------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Supplier  | The supplier on the Zaui platform you are connecting to                                                                                                                                                                |
| Reseller  | You are the reseller, connecting to the supplier via the API                                                                                                                                                           |
| Webhook   | A notification based on events that occur, and allows sending data, one-way, to a URL of your choice, upon that event                                                                                                  |
| Event     | An event which triggers a webhook request to be sent.                                                                                                                                                                  |
| Bookings  | A booking made on the platform which can consist of a package, activity or product, or any combination of these.                                                                                                       |
| Accounts  | An account is any company, organization or partner your tour company conducts business with.  For example, hotels, online travel organization other tour companies, etc.   Accounts can consist of 1 to many contacts. |
| Customers | A customer is the individual or group participating in the activity.                                                                                                                                                   |
| Contacts  | A contact is an employee of an account (company).  Contacts are members of accounts.                                                                                                                                   |
| Employees | An employee works for your tour company.                                                                                                                                                                               |
| Package   | A package is a collection of activities or products sold to a customer.                                                                                                                                                |
| Activity  | An activity is a single attraction, activity or tour or transportation leg of journey.                                                                                                                                 |
| Product   | A product is a single merchandise item.                                                                                                                                                                                |
| Platform  | What we commonly call Zaui or a single Zaui instance                                                                                                                                                                   |
| Service   | Used interchangeably with a single activity component, which can be an attraction, activity, tour or transportation item.                                                                                              |