# Glossary | Term | Description | | --------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Supplier | The supplier on the Zaui platform you are connecting to | | Reseller | You are the reseller, connecting to the supplier via the API | | Webhook | A notification based on events that occur, and allows sending data, one-way, to a URL of your choice, upon that event | | Event | An event which triggers a webhook request to be sent. | | Bookings | A booking made on the platform which can consist of a package, activity or product, or any combination of these. | | Accounts | An account is any company, organization or partner your tour company conducts business with. For example, hotels, online travel organization other tour companies, etc. Accounts can consist of 1 to many contacts. | | Customers | A customer is the individual or group participating in the activity. | | Contacts | A contact is an employee of an account (company). Contacts are members of accounts. | | Employees | An employee works for your tour company. | | Package | A package is a collection of activities or products sold to a customer. | | Activity | An activity is a single attraction, activity or tour or transportation leg of journey. | | Product | A product is a single merchandise item. | | Platform | What we commonly call Zaui or a single Zaui instance | | Service | Used interchangeably with a single activity component, which can be an attraction, activity, tour or transportation item. | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.zaui.com/webhooks/glossary.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.