# Products

Most reseller systems have a database of products.  **You will need to map to products returned in this API call.** &#x20;

The main components that you are required to map are: **Product, Options, Units**

{% hint style="info" %}
The product ID, at least one option and units are required for inventory checks and booking calls.  These are required for subsequent calls.
{% endhint %}

## List Products

<mark style="color:blue;">`GET`</mark> `https://api.zaui.io/octo/products/`

Provides a list of all available products for resell provided by the supplier.

{% tabs %}
{% tab title="200 " %}

```javascript
[
    {
        "id": "cabfc194-9443-40fa-8342-85ed9d8ec58c",
        "internalName": "11:00am - Wilderness Run",
        "reference": null,
        "locale": "en-US",
        "timeZone": "America/Vancouver",
        "allowFreesale": false,
        "availabilityRequired": true,
        "availabilityType": "START_TIME",
        "deliveryFormats": [
            "QRCODE"
        ],
        "deliveryMethods": [
            "VOUCHER",
            "TICKET"
        ],
        "redemptionMethod": "DIGITAL",
        "instantConfirmation": true,
        "instantDelivery": true,
        "options": [
            {
                "id": "DEFAULT",
                "default": true,
                "internalName": "Standard Tour 11:00:00",
                "reference": null,
                "restrictions": {
                    "minUnits": null,
                    "maxUnits": null
                },
                "availabilityLocalStartTimes": [
                    "11:00", "12:00"
                ],
                "requiredContactFields": [
                    "firstName",
                    "lastName"
                ],
                "cancellationCutoff": "0 hours",
                "cancellationCutoffAmount": 0,
                "cancellationCutoffUnit": "hour",
                "units": [
                    {
                        "id": "seniors_83af6d2c-1c35-4728-ac03-3418a75c5579",
                        "internalName": "SENIORS",
                        "reference": "Single Rider $239",
                        "type": "SENIORS",
                        "requiredContactFields": [
                            "firstName",
                            "lastName"
                        ],
                        "restrictions": {
                            "minAge": 0,
                            "maxAge": 99,
                            "idRequired": false,
                            "minQuantity": null,
                            "maxQuantity": null,
                            "paxCount": 1,
                            "accompaniedBy": [
                              "seniors_83af6d2c-1c35-4728-ac03-3418a75c5579"
                            ]
                        }
                    },
                    {
                        "id": "adults_0e064227-c793-426b-857c-2d1fcba62582",
                        "internalName": "ADULTS",
                        "reference": "Double Rider $239",
                        "type": "ADULTS",
                        "requiredContactFields": [
                            "firstName",
                            "lastName"
                        ],
                        "restrictions": {
                            "minAge": 0,
                            "maxAge": 99,
                            "idRequired": false,
                            "minQuantity": null,
                            "maxQuantity": null,
                            "paxCount": 1,
                            "accompaniedBy": [
                              "adults_0e064227-c793-426b-857c-2d1fcba62582"
                            ]
                        }
                    }
                ]
            }
        ]
    },
    //Many Product Objects
]
```

{% endtab %}
{% endtabs %}

Response keys:

| Field                                          | Description                                                                                                                                                                                                                                                                                                                                                                         |
| ---------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `id`                                           | Product ID.  You need to save this.                                                                                                                                                                                                                                                                                                                                                 |
| `internalName`                                 | Product name used by the supplier.                                                                                                                                                                                                                                                                                                                                                  |
| `reference`                                    | An optional code this supplier might use to identify the product.                                                                                                                                                                                                                                                                                                                   |
| `locale`                                       | A language code indicating what language this product content is in (BCP 47 RFC 5646 RFC 4647 language tag).                                                                                                                                                                                                                                                                        |
| `timeZone`                                     | The IANA TimeZone name this product is located in.                                                                                                                                                                                                                                                                                                                                  |
| `allowFreesale`                                | Whether a booking can be made for this product without having to query availability first.                                                                                                                                                                                                                                                                                          |
| `instantConfirmation`                          | Whether bookings will be immediately confirmed when a sale is made.                                                                                                                                                                                                                                                                                                                 |
| `availabilityRequired`                         | Whether an `availabilityId` is required when creating a booking. Without this, the booking will be open-dated and not have a specified travel date.                                                                                                                                                                                                                                 |
| `availabilityType`                             | <p>What type of availability this product has, possible values are:<br><code>START\_TIME</code> if there are fixed departure times which you must pick one. Typical for day tours or activities.<br><code>OPENING\_HOURS</code> if you just select a date and can visit any time when the venue is open.</p>                                                                        |
| `deliveryFormats`                              | <p>An array of formats the API will deliver the tickets as. Possible values are:</p><p><code>QRCODE</code> A code to be presented as a QR CODE barcode</p><p><code>CODE128</code>A code to be presented as a CODE 128 barcode</p><p><code>PDF\_URL</code> A URL to a PDF file that contains all the ticket details</p>                                                              |
| `deliveryMethods`                              | <p>How the formats described in <code>deliveryFormats</code> will be delivered in the booking response, possible values are:</p><p><code>TICKET</code> Individually per unit in the order (i.e. single ticket for each person)</p><p><code>VOUCHER</code> One ticket for the whole booking</p>                                                                                      |
| `instantDelivery`                              | This indicates whether the Reseller can expect immediate delivery of the customer's tickets. If `false` then the Reseller MUST be able to delay delivery of the tickets to the customer.                                                                                                                                                                                            |
| `redemptionMethod`                             | <p>How must the guest present the ticket or voucher when they arrive at the venue. Possible values are:</p><p><code>MANIFEST</code> The guest name will be written down and they just need to show up</p><p><code>DIGITAL</code> The tickets/voucher must be scanned but can be on mobile</p><p><code>PRINT</code> The tickets/voucher must be printed and presented on arrival</p> |
| `options`                                      | An array of all options for this product, this list will not be empty.                                                                                                                                                                                                                                                                                                              |
| `options[].id`                                 | The id that identifies this option and is only unique within the product.                                                                                                                                                                                                                                                                                                           |
| `options[].availabilityLocalStartTimes`        | <p>This will be an array of all possible start times that can be returned during availability. For example an all day attraction may have a single value like <code>\["00:00"]</code> whilst a tour with multiple departure times may have multiple:<code>\["09:00", "14:00", "17:00"]</code>.</p><p></p>                                                                           |
| `options[].default`                            | If there is only one option this value is `true` to indicate it is the default and therefore doesn't need to be displayed.                                                                                                                                                                                                                                                          |
| `options[].internalName`                       | Like product `internalName` except for each option.                                                                                                                                                                                                                                                                                                                                 |
| `options[].reference`                          | Like product `reference` except for each option.                                                                                                                                                                                                                                                                                                                                    |
| `options[].requiredContactFields`              | <p>An array of the contact fields required to confirm a booking. These just apply to the lead traveller on the booking and not for every ticket.</p><p><br>Required Values: <code>firstName,</code> <code>lastName</code></p>                                                                                                                                                       |
| `options[].restrictions`                       | <p>An object containing a fixed list of restrictions. </p><p></p>                                                                                                                                                                                                                                                                                                                   |
| `options[].restrictions.minUnits`              | The minimum number of tickets that can be purchased in a single booking (null = 0)                                                                                                                                                                                                                                                                                                  |
| `options[].restrictions.maxUnits`              | The maximum number of tickets that can be purchased in a single booking (null = unlimited)                                                                                                                                                                                                                                                                                          |
| `options[].cancellationCutoff`                 | This is how long before the tour the booking can be still be cancelled. We also provide `booking.cancellable` (boolean) which we recommend you use instead to know if the booking can be cancelled.                                                                                                                                                                                 |
| `options[].cancellationCutOffAmount`           | An integer representing the cut-off amount.                                                                                                                                                                                                                                                                                                                                         |
| `options[].cancellationCutOffUnit`             | The cut-off unit.  Values:  `minute`, `hour` or `day`.                                                                                                                                                                                                                                                                                                                              |
| `options[].units`                              | The list of ticket types (units) available for sale.                                                                                                                                                                                                                                                                                                                                |
| `options[].units[].id`                         | The id of the unit that is unique to the option.                                                                                                                                                                                                                                                                                                                                    |
| `options[].units[].internalName`               | Like product/option `internalName` but for units.                                                                                                                                                                                                                                                                                                                                   |
| `options[].units[].reference`                  | Like product/option reference but for units.                                                                                                                                                                                                                                                                                                                                        |
| `options[].units[].type`                       | This is the ticket type of the unit, values are:  `SENIORS`, `ADULTS`, `STUDENTS`, `CHILDREN`, `INFANTS`                                                                                                                                                                                                                                                                            |
| `options[].units[].requiredContactFields`      | <p>This is the array of the contact information PER ticket that the supplier expects.</p><p><br>Required Values: <code>firstName,</code> <code>lastName</code></p>                                                                                                                                                                                                                  |
| `options[].units[].restrictions`               | An object containing restrictions about this unit. Possible keys and values are:                                                                                                                                                                                                                                                                                                    |
| `options[].units[].restrictions.minAge`        | An integer indicating the minimum age for the person this unit is for.                                                                                                                                                                                                                                                                                                              |
| `options[].units[].restrictions.maxAge`        | An integer indicating the maximum age for the person this unit is for.                                                                                                                                                                                                                                                                                                              |
| `options[].units[].restrictions.idRequired`    | A Boolean value indicating whether the person this unit is for must show ID on arrival.                                                                                                                                                                                                                                                                                             |
| `options[].units[].restrictions.minQuantity`   | The minimum quantity of this unit required per booking (null = no minimum)                                                                                                                                                                                                                                                                                                          |
| `options[].units[].restrictions.maxQuantity`   | The maximum quantity of this unit required per booking (null = no limit)                                                                                                                                                                                                                                                                                                            |
| `options[].units[].restrictions.paxCount`      | This is the amount of people each unit counts as (e.g. family == 4pax)                                                                                                                                                                                                                                                                                                              |
| `options[].units[].restrictions.accompaniedBy` | An array of unit ids one of which must accompany this unit if it is purchased.                                                                                                                                                                                                                                                                                                      |

## Get Product

<mark style="color:blue;">`GET`</mark> `https://api.zaui.io/octo/products/{id}`

This endpoint will respond with a single product object.

#### Path Parameters

| Name                                 | Type        | Description    |
| ------------------------------------ | ----------- | -------------- |
| id<mark style="color:red;">\*</mark> | string/uuid | The product ID |

{% tabs %}
{% tab title="200 " %}

```javascript
{
    "id": "cabfc194-9443-40fa-8342-85ed9d8ec58c",
    "internalName": "Vancouver Sightseeing Tour",
    "reference": null,
    "locale": "en-US",
    "timeZone": "America/Vancouver",
    "allowFreesale": true,
    "availabilityRequired": true,
    "availabilityType": "START_TIME",
    "deliveryFormats": [
        "QRCODE"
    ],
    "deliveryMethods": [
        "VOUCHER",
        "TICKET"
    ],
    "redemptionMethod": "DIGITAL",
    "instantConfirmation": true,
    "instantDelivery": true,
    "options": [
        {
            "id": "DEFAULT",
            "default": true,
            "internalName": "Standard Tour 16:00:00",
            "reference": null,
            "restrictions": {
                "minUnits": null,
                "maxUnits": null
            },
            "availabilityLocalStartTimes": [
                "10:00", "12:00"
            ],
            "requiredContactFields": [
                "firstName",
                "lastName"
            ],
            "cancellationCutoff": "0 hours",
            "cancellationCutoffAmount": 0,
            "cancellationCutoffUnit": "hour",
            "units": [
                {
                    "id": "adults_0e064227-c793-426b-857c-2d1fcba62582",
                    "internalName": "ADULTS",
                    "reference": "Adults",
                    "type": "ADULTS",
                    "requiredContactFields": [
                        "firstName",
                        "lastName"
                    ],
                    "restrictions": {
                        "minAge": 0,
                        "maxAge": 99,
                        "idRequired": false,
                        "minQuantity": null,
                        "maxQuantity": null,
                        "paxCount": 1,
                        "accompaniedBy": [
                          "adults_0e064227-c793-426b-857c-2d1fcba62582"
                        ]
                    }
                },
                {
                    "id": "students_53gf6t2c-1c35-4728-dc03-5328a75c5579",
                    "internalName": "STUDENTS",
                    "reference": "Students",
                    "type": "STUDENTS",
                    "requiredContactFields": [
                        "firstName",
                        "lastName"
                    ],
                    "restrictions": {
                        "minAge": 0,
                        "maxAge": 99,
                        "idRequired": false,
                        "minQuantity": null,
                        "maxQuantity": null,
                        "paxCount": 1,
                        "accompaniedBy": [
                          "students_53gf6t2c-1c35-4728-dc03-5328a75c5579"
                        ]
                    }
                },
                {
                    "id": "children_ea3b2ef2-a035-45d4-9a65-9f86b779f7df",
                    "internalName": "CHILDREN",
                    "reference": "Children",
                    "type": "CHILDREN",
                    "requiredContactFields": [
                        "firstName",
                        "lastName"
                    ],
                    "restrictions": {
                        "minAge": 0,
                        "maxAge": 99,
                        "idRequired": false,
                        "minQuantity": null,
                        "maxQuantity": null,
                        "paxCount": 1,
                        "accompaniedBy": [
                          "children_ea3b2ef2-a035-45d4-9a65-9f86b779f7df"
                        ]
                    }
                },
                {
                    "id": "infants_8acdc5fe-97ed-4f68-a2c3-84fe74b3e3e5",
                    "internalName": "INFANTS",
                    "reference": "Infants",
                    "type": "INFANTS",
                    "requiredContactFields": [
                        "firstName",
                        "lastName"
                    ],
                    "restrictions": {
                        "minAge": 0,
                        "maxAge": 99,
                        "idRequired": false,
                        "minQuantity": null,
                        "maxQuantity": null,
                        "paxCount": 1,
                        "accompaniedBy": [
                          "infants_8acdc5fe-97ed-4f68-a2c3-84fe74b3e3e5"
                        ]
                    }
                }
            ]
        }
    ]
}

```

{% endtab %}
{% endtabs %}

Response from this endpoint is the same as `GET` `/products/` except as a single Product object.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.zaui.com/octo/basic-workflow/products.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
